More Shoppers, Loyal Customers, Sustainable Returns
Customer Journey
Optimization
As Featured In
Perfect Marketers
Al-Powered Vetting & Matching
System
Without KAMG
With KAMG
Lorem ipsum
Lorem ipsum
Lorem ipsum
Lorem ipsum
Customer Journey Optimization
Sustainable customer base For any business
With our CRO services, you can have the best user experience and content that is optimised to encourage your site users towards constant conversions and revenue.
Unbreaking Conversion Cycles
Continuously funnel your customers into shopping with you.
A$448,598+
Total Sales
Food Retailer
Earn Customer Loyalty
Become a staple in your market
Grow your customers with your brand and keep them happy shopping with you.
Sell, Resell, and Repeat
Enjoy consistent conversions
We help you funnel your customers into a sustainable cycle of buying your ticket.
Our support, your vision
Digital marketing done right
No Trapped Fixed Contracts
No more commitment issues, our contracts run month-to-month. You can cancel anytime – but we know you won’t want to 😉
Fast Communication
We’ll never leave you waiting days for a response. When you send us a message, you’ll hear back in minutes
Daily Support
We’re on hand to offer support every day. No question is too big or too small, our lines of communication are always open
Own Your Results
Full transparency is one of our core values. You have full access to your dashboards, view your results in real-time whenever you want
Your Smart CJO Solutions
Are you unable to engage your market at all touchpoints?
With the help of our customer journey optimisation services, you can engage your audiences effectively at all touchpoints. With KAMG as your customer journey optimization manager, you can get in touch with your target market on mobile, social media, and all other channels, so you can funnel them into a sustainable relationship with your business.
Let’s fix this >
Are you getting single purchases and no return buyers?
We can help you in optimizing the customer online journey so that you can effectively bring people to do more business with you. We use expertly researched and implemented marketing campaigns that will get new customers more involved with your business while your existing clients entrench deeper into your brand.
Time to Solve this >
Don't have the time or expertise to manage CJO?
With KAMG doing all the work, you can spend your time on other priorities and stop worrying about the highly technical work. We will manage all communication channels of CJO and ensure all your campaigns lead to sustainable and fruitful revenues. We are a senior team of expert marketers that will do everything for you.
Let’s Chat >
Optimizing the Customer Online Journey Sustains Your Clientele.
CJO, unlike CRO, doesn’t remain focused on leading a user to act, but it goes as far as making sure that you are engaging users at all levels. We will make it easy for you to make sure that prospects turn into customers, who turn into return buyers, who turn into fans.
- Understand your customers and their needs.
- Implement effective customer touchpoints.
- Anticipate changes in the market and what it means for your customers.
- Improve your customers' interaction with you.
Our Awards & Recognitions
Trusted by Startups, Entrepreneurs, and Business Owners
If you are looking for the best customer journey optimization services in the market, hire KAMG. Whether you want to earn your shoppers’ brand loyalty or sell more products to your customers, we have the solution for you.
35+
Combined Years Marketing
1,674+
Clients Served
943+
Campaigns Completed
$97m
Revenue Obtained
Trusted by Many
Results for All
Award-Winning Experts
CJO Services Agency
We have years of experience in helping all types of businesses with optimizing the customer online journey and we have been awarded for our successes. So hire us if you want guaranteed results.
Track Record
Award-Winning Experts
CJO Services Agency
We have years of experience in helping all types of businesses with optimizing the customer online journey and we have been awarded for our successes. So hire us if you want guaranteed results.
Track Record
Clients we have served
Here are some of the popular brands
that we helped succeed.
OUR SATISFIED CLIENTS
Effective & Sustainable CJO
We will optimize your eCommerce customer journey with the goal of having your brand entice your customers towards loyalty and a lifelong relationship. You can be just like many of our previous clients who have been in their industry for years because of sustainable and effective CJO.
Check Out Our Work!
Read the stories about some of our most successful clients.
Client
The Sales Consultancy
Service
Digital Marketing Growth
Result
23% Increase in growth
Client
Pulse Pixel
Service
CRO & B2B Email
Result
39% Conversion Rate Increase
Our Process
Our tried and tested method to bring you results.
1. Discovery Call
Getting to know each other.
Fill out our contact form, and we will personally reach out to you ASAP, within 24 hours. Then, we will set up a meeting to get to know you and what our conversion rate optimization services can do for you. We will see what has been done, assess what’s going on, and look into the gaps where you could improve.
2. Market Research
Understanding your market.
After we talk about your market and finalise the goals and results that you want to achieve, we will start researching. We will analyse your users or shoppers and discover how best to convert them on your website. We will consider their demographics, online behaviour, and other metrics that will ensure we move them to act.
3. Strategising
Creating new possibilities.
We will propose the best possible CRO solutions for your website or online store. Whether you have to create your website from scratch or refurbish an existing one, we will prepare everything, so the process is seamless and that we can integrate our work with any established systems that you might have.
4. Implementation
Getting things going.
Then it’s time to start optimising your website. And we guarantee that we will do all the heavy lifting for you. We will implement the design, copy, content, automation, coding, testing, and anything else. Simply continue focusing on your business, and we will push the pedal as you wait for better results.
5. Analytics & Reporting
Constant monitoring & transparency.
We will send you regular reports to show what’s going on with your website regarding our optimization. We will equip you with powerful tracking tools so that you are constantly updated on our progress. And we guarantee that you will receive quick responses from our international team, working 24/7 on your project.
6. Ongoing Optimisation
Reaching the next level.
Once we complete your CRO project, you will be able to constantly convert people with the work that’s been done. You will enjoy more purchases, better user retention, and greater revenue that will allow you to expand. We will ensure that we will close your project with an eCommerce site that continues to help you to grow your business.
1.
Discovery Call
Getting to know each other.
Fill out our contact form, and we will personally reach out to you ASAP, within 24 hours. Then, we will set up a meeting to get to know you and what our conversion rate optimization services can do for you. We will see what has been done, assess what’s going on, and look into the gaps where you could improve.
2.
Market Research
Understanding your market.
After we talk about your market and finalise the goals and results that you want to achieve, we will start researching. We will analyse your users or shoppers and discover how best to convert them on your website. We will consider their demographics, online behaviour, and other metrics that will ensure we move them to act.
3.
Strategising
Creating new possibilities.
We will propose the best possible CRO solutions for your website or online store. Whether you have to create your website from scratch or refurbish an existing one, we will prepare everything, so the process is seamless and that we can integrate our work with any established systems that you might have.
4.
Implementation
Getting things going.
Then it’s time to start optimising your website. And we guarantee that we will do all the heavy lifting for you. We will implement the design, copy, content, automation, coding, testing, and anything else. Simply continue focusing on your business, and we will push the pedal as you wait for better results.
5.
Analytics & Reporting
Constant monitoring & transparency.
We will send you regular reports to show what’s going on with your website regarding our optimization. We will equip you with powerful tracking tools so that you are constantly updated on our progress. And we guarantee that you will receive quick responses from our international team, working 24/7 on your project.
6.
Ongoing Optimisation
Reaching the next level.
Once we complete your CRO project, you will be able to constantly convert people with the work that’s been done. You will enjoy more purchases, better user retention, and greater revenue that will allow you to expand. We will ensure that we will close your project with an eCommerce site that continues to help you to grow your business.
Why Us?
 |
 |
Inhouse or Freelance |
|---|---|---|
| COST | For as much money used for a freelancer or in-house, you get a team of seasoned experts for the job. | This option entails that you get one individual to do all the work who has shallow expertise on things we can do at 900%. |
| QUALITY | We are synchronised team with members who do the job right. This is why our clients are always satisfied. | Freelancers and in-house marketers work alone and no matter how good one is, a person is not a team. |
| RISK | We have 35+ years of experience helping thousands of businesses succeed. We guarantee no-fail results. | Freelancer scams and incompetent marketers are quite common today and they are hard to avoid. Don’t risk your time, money, and business. |
| SPEED | Our tools and experts are always ready. Hire us now and we can boost your metrics within 90 days. | A freelancer cannot work as fast as a team and in-house marketing hiring requires plenty of preparation. |
| CONVENIENCE | We don’t need supervision - you can relax and know your project is on the way to completion. | A freelancer or in-house hiring will need your direct supervision. You are already too busy and you might not have the time. |
| RESULTS | Succeed in your eCommerce project without hassle. You can be sure that you get what you want with us. | The results of freelancers or in-house marketers will highly depend on your micro-management. |
Testimonials
Frequently Asked Questions
CRO or conversion rate optimization focuses on data and how a page on your website leads a user to take action. It focuses on elements of your website that you can improve to entice someone to buy the ticket as effortlessly as possible.
On the other hand, CJO or customer journeys optimization focuses on the customer. CJO uses customer journey analysis to map user interactions across several touchpoints.
CJO wants to figure out what works and what doesn’t, implementing only those elements that result in more purchases and return shopping.
CRO tactics such as creating a sense of urgency are a part of CJO, but the difference is in the approach. CRO generally focuses only on in-session conversions, where CJO is about improving the customer journey as a whole.
If you are running a business online via social media or a website, you will have to implement CJO campaigns consistently.
All established businesses with an online presence are using CJO, and if you refuse to do it, you will lose customers to the competition.
You have to implement it to win people and bring them to return to you for their needs frequently. You have to nurture them and turn them into loyal customers of your business.
CJO will help you become a sustainable enterprise, always ready to expand.
Technically, no, but personalization is actually a part of CJO.
If you think about personalization as a tactic, CJO is the strategy.
Far from it.
CJO is a principle that applies just as much across sectors like travel and financial services – wherever there’s a customer journey, there’s CJO and CRO
Not for an eCommerce service provider, and depending on your expertise, you can DIY the process.
However, it takes plenty of time and focus, which you may not have the luxury of if you are a business owner. You are most probably operating on an already packed schedule.
CJO significantly improves people’s understanding of your business.
You will plot and map how users make their way around your site, which is a way for you to get to know them, allowing you to understand what makes them tick. Then, you can make appropriate changes to your site to fit their preferences.
At KAMG we customize your customer journey optimisation, hence, we can’t give you a price until we talk about your unique situation.
Leave your contact details in any of our forms and we will reach out to you for a discovery call.
Yes, you do.
You cannot expect your customers to become loyal to your brand if you don’t actively implement strategies to lead them to have a long-term relationship with you.
You need customer journeys optimization and the best way is to hire a specialist team like KAMG to do it for you. This way, you won’t be burdened by the neverending task and technical work of optimizing the customer online journey.
