What is a Customer Journey?

The Concept Of Technology The Internet And The Network Businessman

What is a Customer Journey? What is a customer journey in terms of navigating through a website? It’s just like it sounds…their journey, what they see, feel, touch, and overall experience while they are on your website. This applies to every interaction on the internet. CRO (Conversion Rate Optimization) and CJO (Customer Journey Optimization) are […]